Effective Date: November 21, 2025

The Ministry Institute (“Ministry Institute,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you:

• Visit our websites (collectively, the “Website”),

• Register for or access our online digital courses and coaching,

• Make a donation or become a partner,

• Participate in memberships or subscriptions,

• Attend our webinars, calls, or events, or

• Engage with our affiliate promotions and other online services

(collectively, the “Services”).

1. Relationship to Our Terms of Service

This Privacy Policy is part of, and is governed by, our Terms of Service (“Terms”). Capitalized terms not defined in this Privacy Policy have the meanings given to them in the Terms.

Your use of the Website and Services is also subject to the Additional Policies referenced in the Terms, including our refund, cancellation, and payment security policies.

By using the Website or Services, you agree to the Terms and to this Privacy Policy.

2. Information We Collect

We may collect the following types of information when you use the Website or Services.

2.1 Personal Information You Provide

Information you give us directly, including:

• Name

• Email address

• Mailing and/or billing address

• Phone number

• Organization, ministry, or company name

• Login credentials you create

• Payment-related information (for example, when you purchase a course, membership, coaching, or make a donation)

We do not store your full credit card number on our own servers. Card details are handled by our third-party payment processors.

2.2 Account, Transaction, Donor & Affiliate Information

We may also collect:

• Courses, memberships, or coaching programs you enroll in or access

• Products, plans, or subscriptions you purchase

• Donation and giving history

• Communication and email preferences

• Status and activity related to our affiliate program (for example, if you apply or are approved as an affiliate, or if purchases are tracked to your affiliate link)

2.3 Usage and Device Information

When you use our Website or Services, we automatically collect certain information, such as:

• Browser type and version

• Device type and operating system

• Internet Protocol (IP) address and general location (e.g., city/region)

• Pages viewed, time spent on pages, links clicked, and navigation paths

• Referring URLs (where you came from before visiting the Website)

This information is typically collected using cookies, pixels, and similar tracking technologies.

2.4 Cookies and Similar Technologies

We use first-party and third-party cookies, pixels, and similar technologies to:

• Help the Website function (for example, keeping you logged in)

• Remember your preferences

• Analyze how visitors use the Website

• Track the performance of our content and funnels

• Attribute purchases and sign-ups to affiliates

• Run and measure advertising campaigns, including through Google and Meta (Facebook/Instagram)

2.5 Voluntarily Provided Information

You may choose to give us additional information when you:

• Fill out forms, surveys, or quizzes

• Request support or contact us directly

• Share feedback or testimonials

• Apply for or participate in our affiliate program, coaching, or leadership programs

3. How We Use Your Information

We use the information we collect for purposes including:

• Providing the Services
  To create and manage your account; process registrations, donations, and purchases; deliver digital courses, coaching, and resources; and provide access to member areas and content.

• Communicating with you
  To send confirmations, receipts, course or coaching updates, partner/donor updates, administrative messages, and other information related to your account or use of the Services.

• Improving the Website and Services
  To analyze usage and performance; troubleshoot issues; develop new content, tools, or features; and improve the effectiveness and clarity of our teaching and resources.

• Marketing and ministry communications
  To send newsletters, invitations, promotional messages, donor or partner opportunities, and other information we believe may serve you. You can opt out of marketing emails at any time by using the unsubscribe link in our emails or contacting us.

• Analytics and advertising
  To understand how visitors find and use our Website; to measure and improve our funnels and campaigns; and to run online advertising (including through Google Ads, such as the Google Ad Grant, and Meta platforms). These activities may involve remarketing/retargeting to show ads to people who have visited our Website or interacted with our content.

• Affiliate tracking and commissions
  To attribute purchases or sign-ups to affiliates through tracking links and cookies and to calculate and pay commissions, in accordance with our Affiliate Program Terms Agreement.

• Legal, security, and compliance
  To comply with applicable laws and regulations; respond to lawful requests; enforce our Terms and policies; prevent fraud, abuse, or security incidents; and protect the rights, property, and safety of Ministry Institute, our users, and others.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information in the following ways:

4.1 Service Providers and Ministry Vendors

We work with trusted third parties who help us operate the Website and deliver the Services, including:

• Website, funnel, and course platforms

• Donor and CRM systems

• Email marketing and communication platforms

• Payment processors

• Video conferencing and webinar providers

• Analytics and advertising platforms (e.g., Google, Meta)

These providers are allowed to use your information only as needed to perform services for us and are expected to protect it appropriately.

4.2 Affiliates and Ministry Partners

If you sign up for a product, service, or event through an affiliate link, we may use cookies or tracking links to attribute your activity and calculate commissions in line with our Affiliate Program Terms Agreement.

We may share limited information needed for reporting (for example, that a qualifying purchase, subscription, or donation occurred and the commission owed), but we do not give affiliates your full payment details or full account records.

Participation in our affiliate program is governed by the Affiliate Program Terms Agreement referenced in our Terms.

4.3 Analytics and Advertising Partners

We may allow third-party analytics and advertising providers (such as Google Analytics, Google Ads, and Meta platforms) to collect or receive information from our Website and use that information to provide measurement services and to deliver targeted ads, in accordance with their own privacy policies.

4.4 Legal and Safety

We may disclose information when we believe in good faith that doing so is necessary to:

• Comply with a law, regulation, legal process, or governmental request

• Protect our rights, property, or safety

• Protect the rights, property, or safety of our users or others

• Investigate or prevent fraud, abuse, or security incidents

4.5 Business Transitions

If Ministry Institute is involved in a merger, reorganization, asset transfer, or similar event, your information may be transferred as part of that process, subject to this Privacy Policy.

5. Payment Information

Payments for our courses, memberships, coaching, and donations are processed securely through third-party payment processors that follow industry standards (such as PCI DSS) to protect payment data.

• We do not store your full credit card number on our servers.

• Our payment processors may store and use your payment method details to process current and future transactions, handle refunds, and comply with legal and financial obligations.

For more details on how we handle payment security, please see our Payment Security and PCI Compliance Policy referenced in our Terms.

6. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to support:

• Core site functionality (for example, login and session management)

• Preferences (such as remembering your settings and choices)

• Analytics (understanding how visitors use the Website)

• Advertising and remarketing (showing ads to visitors who may benefit from our Services)

• Affiliate tracking (attributing referrals and commissions)

You can control cookies and certain tracking in several ways:

• Adjust your browser settings to block or delete cookies.

• Use opt-out tools and ad preferences offered by platforms such as Google and Meta.

• Use privacy tools or settings on your device.

If you disable or reject cookies, some features of the Website or Services may not work properly.

7. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include secure (HTTPS) connections and working with reputable service providers.

However, no method of transmitting or storing information online can be guaranteed to be 100% secure. You use the Website and Services at your own risk, and you are responsible for maintaining the confidentiality of any account credentials.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide the Services you have requested or subscribed to

• Maintain your account, enrollments, and donation records

• Comply with legal, tax, and accounting requirements

• Resolve disputes and enforce our agreements and policies

When your information is no longer needed for these purposes, we will either delete it or de-identify it so it can no longer be linked to you.

9. Your Choices and Rights

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information. These may include the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information in certain circumstances

• Object to or restrict certain types of processing

• Opt out of marketing communications

You can:

• Opt out of marketing emails at any time by clicking the “unsubscribe” link in our emails.

• Contact us at support@ministryinstitute.org to request access, correction, or deletion of your information, or to update your communication preferences.

We may need to verify your identity before completing certain requests.

10. Third-Party Websites and Services

The Website and our emails may include links to third-party websites or services that are not owned or controlled by Ministry Institute.

We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing any personal information to them.

11. Children’s Privacy

Our Services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it. If you believe a child has provided us with personal information, please contact us at support@ministryinstitute.org.

12. International Visitors

Our Website and Services are operated from the United States. If you access the Website or Services from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country.

By using the Website or Services, you consent to this transfer.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, Services, or legal requirements. When we make material changes, we will update the “Effective Date” at the top of this page.

Your continued use of the Website or Services after an updated Privacy Policy is posted means you accept the revised policy.

14. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how we handle your information, please contact us at:

Email: support@ministryinstitute.org

We will do our best to respond in a timely and helpful way.